Arbiter's Privilege

Arbiter Home Screen

The Arbiter home screen provides an overview of payment disputes and resolutions, enabling the arbiter to manage payment conflicts efficiently.

Tabs

1. Disputed

   • Displays a list of all disputed payment agreements.
   • Clicking on a disputed payment redirects the arbiter to the Disputed Payment Details screen.

2. Resolved

   • Displays a list of all resolved payment agreements.
   • Clicking on a resolved payment redirects the arbiter to the Resolved Payment Details screen.

Screenshot:

Disputed Payment Screen

The Disputed Payment screen allows the arbiter to review dispute information, communicate with involved parties, and take final action on the payment.

Tabs

Disputed Payment

• Displays the complete details of the disputed payment agreement.
• Includes relevant information needed by the arbiter to assess the dispute (e.g., agreement terms, payment amount, milestones, and dispute context).

1. Release to Freelancer

   • Initiates the process of releasing the disputed payment to the freelancer.
   • Confirmation Dialog: A prompt appears asking the arbiter to confirm the release of payment before execution.

2. Refund to Client

   • Initiates the process of refunding the disputed payment to the client.
   • Confirmation Dialog: A prompt appears asking the arbiter to confirm the refund before execution.

Screenshot:

Messages

The Messages tab provides a centralized messaging board where communication between the client, freelancer, arbiter, and system administrator notifications are displayed.

Messaging Input:

• Messaging Input Form – Allows authorized users to send and receive messages related to the project.

Screenshot:

This structure ensures arbiters have a clear workflow for managing disputes, with intuitive navigation between disputed and resolved payments and safe confirmation steps for financial actions.